Tuesday, 7 October 2014

Turn ‘Likes’ Into Love: 6 Ways to Reinforce Customer Loyalty on Social Media

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While having a strong number of followers on social networks is still important, the process of turning followers into customers requires digging deeper and acting on the more nuanced social cues that your customers are sending you. In this article, David Saef explains how to understand what your followers are telling you and turn those followers into customers....Turn ‘Likes’ Into Love: 6 Ways to Reinforce Customer Loyalty on Social Media

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